Do you feel that your opinions aren't listened to, or that people dismiss or undermine your views? Maybe your behaviour could be perceived by others as aggressive, or do you lack the confidence to speak up at all?
Learning to be assertive will help you to be a confident communicator so that you can share your thoughts and opinions whilst listening to, and accepting the opinions of others.
The ability to express your opinions confidently and positively. Assertive people are in control of themselves and are honest with themselves and others.
Assertiveness is clear, 2-way communication. You need to be able to express your needs or concerns positively and honestly, but also allow others to do the same. It’s about finding common ground and achieving a win-win outcome for all involved.
To be assertive you should:
The first step to becoming more assertive is paying attention to what you think and feel and how you communicate this with others.
Being assertive means finding the right balance; it means standing up for yourself in difficult situations, whilst considering the thoughts and feelings of others.
Being assertive doesn't mean dominating or dismissing others in order to get what you what. Acting in your own interest without considering other people's rights, feelings or needs is aggression.
You can learn to be more assertive over time; it won't happen overnight, but by practicing regularly you should slowly build up your confidence to become more assertive in your communications. Practice in a 'safe' situation - with trusted colleagues or at home. For more support please contact [email protected].
Reflective Questions
